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ticketing

ticketing enable

ticketing disable

ticketing button

Spawns a button users can click to create a ticket.

You can create a button or several buttons, which can be clicked by users to create a ticket. When someone clicks the button, a channel will be created and the configured role(s) will be mentioned to alert them a new ticket is available.

Once a ticket is created, a new message will also appear in the logchannel which shows who created the ticket, when they did so and what the channel is.

The ticket can be closed by clicking the Close Ticket button. This will remove the user who created the ticket from their ticket, while still keeping it opened for staff to see. When a ticket is closed, a message will also be sent to the logchannel to show who closed the ticket.

The ticket can be removed completely by clicking the Delete Ticket button. This will create a transcript of all of the messages that were sent in the ticket, and pass it on to the logchannel along with who deleted the ticket.

The ability to customise the tickets is based on your Patreon tier. All of the limitations are also per server, for example if you have a limit of 3 buttons, this means you can create 3 buttons in every server, given you have the correct permissions.

Tier Ability
Free create a singular button
1 modify the text & title of the button you created
2 select a standard name for the channels that are created, in the format of {text-here}-{username} eg: #cool-ticket-username1234
3 spawn up to 3 customisable buttons, the message a user receives in the ticket is now also customisable. Change the embed color and button colors
4 configure which button sends tickets to which category & which log channel
5 create infinite customisable buttons
6 custom ideas could be implemented

ticketing buttons

Shows you all of the current ticketing buttons configured in your server.

ticketing text

This command edits the text displayed in the embed of a ticket-button.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
new_description str

The new description you'd like the embed to get.

required

ticketing buttontitle

This command edits the title displayed in the embed of a ticket-button

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
new_title str

A new title for the embed of a button to have.

required

ticketing category

Selects the category new tickets created with this button will be sent to.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
category discord.CategoryChannel

The category tickets created with this button should be sent to.

required

ticketing channel

Sets a default channel name for new tickets created with this button.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
channel_name str

The name for ticket channels created with this button. Defaults to None.

None

ticketing roles

Configures role(s) that will be able to manage tickets created with the given button.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
roles app_commands.Transform[str, RoleTransformer]

The roles you want to be able to access tickets created with this button.

required

ticketing message

Sets the message a user will see upon creating a ticket.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
text str

The message users will receive in their ticket. Defaults to None.

None

ticketing logchannel

Sets the logchannel for tickets created with this button.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
logchannel discord.TextChannel

The channel logs for tickets created through this button should be sent to.

required

ticketing deletebuttons

Delete ticketing buttons you've created before with the /ticketing button command.

Parameters:

Name Type Description Default
button_ids str

A list of IDs of ticketing buttons. Defaults to None, which means all buttons will be deleted.

None

ticketing mention

Changes whether the ticket will mention its roles or not.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
choice ChoiceYesNo

Whether you want tickets created through this button to mention the roles you configured with /ticketing roles or not.

required

ticketing label

Changes the label of a ticket button.

The label is the text inside of a button.

Parameters:

Name Type Description Default
button_message app_commands.Transform[str, MessageTransformer]

A link to a ticketing button or ID of a message.

required
label str

The new text you want the label to have.

required

ticketing clear

Removes all of the tickets created by a given user.

Parameters:

Name Type Description Default
users app_commands.Transform[str, UserTransformer]

A list of users, either by mention or ID. Separated with |.

required